Spa Sales and Service Survey

Thank you for taking the time to share your thoughts! Please answer the following questions regarding your experience with our spa sales and service department.

Patio Pools will not share any personal information you provide here with any third party - for any reason. We will, however, use it to improve our internal processes.





Name:
Address:
Please answer all questions as complete and detailed as possible.


1.	What was the deciding reason you chose Patio Pools and Spas?


2.	How did you learn about Patio Pools?
		Radio TV Newspaper Internet Yellow Pages Event Show Referred by...

3.	Are there any uncompleted details that need to be completed? Please be specific.


4.	Was the spa operation and equipment explained to you adequately?
		Yes No

5.	Was the spa maintenance explained to your satisfaction?
		Yes No N/A

6.	Have you ever had contact with our Warranty or Service Departments?
		Yes ^ Was your question or problem handled to your satisfaction? Yes No No

7.	Would you feel confident recommending Patio Pools to a friend? Please explain why.
		Yes No

8.	Please tell us your opinion of our spa sales and delivery team.


	Excellent	Good	Average	Poor
Communication:
Timeliness:
Courtesy:
Quality:
Attention to Detail:
Showroom:
Salesperson:
Delivery Crew:



9.	Additional Comments:


10.	Enter Verification Code:
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