- Stuart Goldman
“This is just a brief letter to express my gratitude for the manner in which Deone Sottosanti assisted me in the selection and purchase of my new spa cover. As my old one was developing mold, she was pleased to expedite the delivery of my replacement.
I’ve been buying pool supplies at Patio for many years, and have always been taken by her care and knowledge in helping me select my products.”
- Lyle Sapp
“I wanted to let you know about the outstanding customer service I received from Mary in the parts and service department. I came in with a problem with my filter motor. She was patient and very helpful; she took the time to explain why I needed certain parts and what I need to do to reinstall the equipment. I spoke with her again after I got home and she again demonstrated patients when going through the process again. It doesn’t stop there. She then called me yesterday afternoon to follow up to make sure everything was working properly. I don’t know if this company policy or not but, I felt like she really cared and wanted to make sure I was up and running.
Thanks again and you should be very proud to have someone like her representing your company.”
- Sid Scott
“Very satisfied with the store employee, Mary Barber at the 22nd St. store and repairman, Behrouz. Mary retreived my purchase info and discovered tub was still under warrentee and connected me to service. Behrouz trouble shot and replaced my pump motor. Very happy with my experience and outcome with Patio Pools and Spas and my Colman Spa……Thx………Sid”
- Monica McGrew
“I want to thank you for the pleasurable experience I had with Patio Pools. Your staff is knowledgeable, expert, friendly and enabled me to get my spa up and running. Michael, renovation consultant, took the time and the patience to tutor me and encourage me to handle the maintenance and running the equipment myself. Keith and Carlie at your Campbell store not only helped me select all the chemicals I need, but also gave me the “How To” instructions.
I find it extremely rare to have such exceptional service and I’ve shared my experience with my friends and neighbors and I will continue to recommend you!
Thank you again.”