“We just purchased a spa from your store on 22nd street and it was delivered and set up yesterday afternoon. Steve McConnaughey and Craig Decker arrived at our home and assessed the site where we wanted the spa placed. If was found at that time the spa couldn’t fit under our back porch due to the height of the roof which led to the pool area. Craig and Steve took charge and instead if passing us off to someone else they discussed what options were available and handled the situation with total confidence and professionalism. They were a great help at the time, and rescheduled the delivery later in the afternoon so we could alter the site for a successful delivery. When Steve and Craig returned to our home and delivered the spa they were again extremely professional, and very courteous. They explained everything there is to know about the spa and how they work. They presented themselves professionally at all times, and were always able to answer any questions or help in any way.
My husband retired from his own business, and I have worked in the government for years. Professional attitudes, customer relations, and workmanship are extremely important to us. We both were extremely impressed with their presentation, honesty, and workmanship. Both Steve and Craig possess outstanding expertise in a broad range of essential knowledge in the field. Their demeanor was absolutely energetic, in-charge, professional, and friendly. We can truthfully say that they are conscientious, and industrious. We would recommend them for any contract work for which your company handles, knowing full well that they will do an outstanding job. Too often complaints are the only thing a company receives. When deserved, we like to acknowledge employees so their companies know how they perform out in the field and then can be proud to have such employees on their team.
Thank you for making this a wonderful experience, and please thank the two gentlemen who made that possible.”